Website FAQs
Hey! It looks like your new here. This is our frequently asked questions page. If you have time have a quick look! If not don't worry, you can find this info later under the "Expert Info" tab above.
The basics!
How do I make a quote?
- Log into your distributor account
- Navigate to your desired product
- Add said product to your shopping cart
- Click "Request quote" and fill in the quote name and description fields
How do I see stock level?
- Log into your distributor account
- Navigate to your desired product
- Click on the specific product size you would like
- The stock level can be seen next to the quantity box in green
How do I change my address?
- Log into your distributor account
- Click the "My Account" button in the top right
- In the Address Book section click "Manage Addresses"
- Then click "Add New Addresses" in the bottom right
- Fill in your details and click "Save"
This address will now be available as an option in the shopping cart as a new delivery address. If you would like to change your billing address please get in contact.
Where can I find the catalogs?
- Hover over "Expert Info" in the menu bar
- Click on "Catalogues"
Where can I find product spec sheets?
- Log into your account
- Navigate to your desired product
- The download links for the spec sheets can be found to the right of the product descripiton
Where can I find the stock file?
- Log into your account
- Hover over the "Distributor Zone" in the main menu
- Click on "Product Feeds"
- Scroll to the bottom to the "Stock for all brands" section
- Click on the red "Stock" download button
Where can I find my order history?
- Log into your account
- Click on "Account" in the top right of the screen
- Click on "My Orders" in the left menu
- To view more information about an order such as pricing, shipping method and tracking numbers click "View"